Marketing mix

Marketing Mix in the online marketplace #

In the online marketplace, the marketing-mix instruments refer to the tools and strategies that a company uses to market its products or services to customers. These instruments include the four “Ps” of marketing: product, price, promotion, and place.

A company’s product offering may include physical products, digital products, or a combination of both. The product must meet the needs and wants of the target market, and may be customized or personalized to meet the specific needs of individual customers.
The price is an important factor that can influence a customer’s decision to purchase a product. Companies may use a variety of pricing strategies, such as competitive pricing, premium pricing, or dynamic pricing, to appeal to different types of customers.
Promotion refers to the ways in which a company communicates the value of its products or services to customers. This may include advertising, public relations, social media marketing, email marketing, and content marketing, among others.
Place (or Distribution) refers to the channels through which a company reaches its customers, such as its own website, online marketplaces, or social media platforms. It also includes the logistics of delivering the product to the customer, such as shipping and fulfillment.

By effectively using these marketing-mix instruments, companies can effectively reach and engage their target customers in the online marketplace.

Product #

In the online marketplace, product managers must be aware of the specific needs and preferences of customers, as well as the competitive landscape. They must also be familiar with the latest trends and technologies in the digital space, and be able to adapt to changes in the market.

Some specific tasks that product managers may be responsible for in the online marketplace include:

  • Conducting market research to understand customer needs and preferences, as well as the competitive landscape
  • Developing product roadmaps and plans to guide the development and evolution of the product
  • Working with cross-functional teams, such as engineering, design, and marketing, to bring the product to market
  • Setting and managing the product’s budget and resources
  • Defining and tracking key performance indicators (KPIs) to measure the success of the product
  • Managing the product’s lifecycle, including launching new features, retiring old ones, and updating the product to meet changing customer needs

Effective product management in the online marketplace can be critical to the success of a company’s products and overall business.

Price #

Price management in the online marketplace refers to the strategies and tactics that a company uses to set and adjust the prices of its products or services in the digital environment. In the online marketplace, price is an important factor that can influence a customer’s decision to purchase a product, and companies must carefully consider their pricing strategies in order to remain competitive and maximize profits.

There are a number of factors that can influence a company’s pricing decisions in the online marketplace, including the cost of goods or services, the value that customers perceive in the product, the competitive landscape, and market trends. Companies may use a variety of pricing strategies to appeal to different types of customers, including:

  • Competitive pricing: Setting prices at or slightly below the market average in order to attract price-sensitive customers.
  • Premium pricing: Charging higher prices for products that are perceived as high-quality or exclusive, in order to appeal to more affluent customers.
  • Dynamic pricing: Adjusting prices in real-time based on factors such as demand, supply, and competitors’ prices.

In the online marketplace, it is important for companies to carefully monitor and analyze their pricing strategies and adjust them as needed to meet changing market conditions and customer needs. Effective price management can help a company maximize its profits and remain competitive in the digital environment.

Promotion #

Promotion management in the digital marketplace refers to the strategies and tactics that a company uses to communicate the value of its products or services to customers in the digital environment. In the digital marketplace, promotion can take many forms, including advertising, public relations, social media marketing, email marketing, and content marketing, among others.

Effective promotion management in the digital marketplace requires a deep understanding of the target audience, as well as the channels and tactics that are most effective for reaching and engaging them. It also requires the ability to track and measure the effectiveness of different promotion efforts, and to adjust strategies as needed based on data and insights.

Some specific tasks that promotion managers may be responsible for in the digital marketplace include:

  • Developing and implementing promotion plans and budgets
  • Identifying and targeting specific segments of the market
  • Crafting promotional messages that effectively communicate the value of the product or service
  • Choosing the right channels and tactics for reaching the target audience
  • Tracking and analyzing the effectiveness of promotion efforts, and adjusting strategies as needed

Distribution #

Distribution management in the online marketplace refers to the strategies and tactics that a company uses to get its products or services into the hands of customers in the digital environment. In the online marketplace, distribution can take many forms, including direct sales through a company’s own website, sales through online marketplaces or third-party retailers, and digital downloads or subscriptions.

Effective distribution management in the online marketplace requires a deep understanding of the target audience and the channels and tactics that are most effective for reaching and engaging them. It also requires the ability to track and measure the effectiveness of different distribution channels, and to adjust strategies as needed based on data and insights.

Some specific tasks that distribution managers may be responsible for in the online marketplace include:

  • Developing and implementing distribution plans and budgets
  • Identifying and partnering with the most effective distribution channels for reaching the target audience
  • Managing the logistics of getting the product to the customer, including fulfillment, shipping, and returns
  • Tracking and analyzing the effectiveness of different distribution channels, and adjusting strategies as needed

Showrooms can be used by online-first retailers to increase overall demand and oberational efficiency1.


  1. Bell, D. R., Gallino, S., & Moreno, A. (2018). Offline showrooms in omnichannel retail: Demand and operational benefits. Management Science, 64(4), 1629-1651. ↩︎